Last week my wife traveled by national rail to
visit her mother. There was nothing unusual in that. As she waited mid morning
for the train to move away from the station the announcer advised all
passengers “to be careful in this inclement weather as all surfaces may be
slippery in the wet conditions.” The
cloud cover was patchy and sunny, it was a perfect winter day in sunny England and the
rain held off until the evening.
Overseas travelers, particularly those who are
used to trains leaving on time are often surprised by the penchant that we
Britons have for stoically accepting the pathetic excuses rolled out by train operators,
almost daily, for the incessant delays and poor quality service, which over the
decades has seen year on year price increases that are usually well above the
rate of inflation. We have become
oblivious to the contemptuous disregard that both train companies and their
staff have for the traveling public.
It defies logic that private travel operators who
enjoy monopoly conditions as well as the protection of the government (through
an iniquitous system of state subsidies) can be so completely contemptuous
towards the public that finances its existence.
And yet it is clear that the national rail system (and that includes the
London Underground network) prioritize themselves in order of the following
importance: first comes the generous Staff
and Executive Pay (and benefits) and then Company Profits. At no time does the
British public figure in benefit calculations.
If we take the police as an example of public virtue
as opposed to transportation greed, the police are classified as an essential
public service. They do not strike (or cannot strike) and on dates of national significance
(such as football tournaments and national holidays) they are drafted in from
surrounding districts in order to safeguard the peace.
Contrast this with the National Rail system and
on days of sporting interest or holidays the rail companies will find every
conceivable excuse to fleece the traveling public – those that actually work
will receive double pay, triple pay, time off in lieu, bonuses – the list goes
on. It is extraordinary. Of course they deserve
a living wage – a better than living wage, but for years they have extorted
with malice and inexhaustible amounts of greed enormous sums from the pockets
of the public.
Bob Crow, since early in 2002 general secretary
of the National Union of Rail, Maritime and Transport Workers (RMT) once
justified this greed by reference to Bankers pay. Over the Christmas period London Underground
appeared to be scheduling a regular service, but the Overground (a separate
company) reported that it would not be operating any services at all due to the
need to ‘carry out essential maintenance work.’ And National Rail companies
reported (two weeks prior to Xmas) that due to severe weather conditions they
would be cancelling services on entire routes during the Xmas holiday period.
What must be appreciated is that here in Britain our weather
is overwhelmingly middling. We do not
suffer from extremes of hot or cold; strong winds are rare and flooding, is an
annual occurrence caused by successive governments’ commitment to locating housing
projects on flood plains. So we rely on
the BBC weather center for our very survival (or so it seems). And they are barely competent. At the start of this current winter season the
Weather Service warned us all to expect three months of arctic conditions. All
of November 2013 and most of December 2013 the country was unseasonably warm,
occasionally chilly but rarely freezing.
Why mention the weather? Because trains are
frequently delayed due to a) the wrong kind of snow falling on the tracks, b)
leaves on the track and my personal favorite is c) the wrong kind of rain on
the track.
And for the last week the weather center has
been warning us to expect gales, high winds and torrential rains. The obvious
point of all this is that in the build up to Christmas - New Year, National Rail
employees enjoy a relaxing, extended holiday at our expense and do not provide
the service they are overpaid to provide.
We were warned to expect extensive delays to
our travel plans and offered advice on when to travel, when to delay our travel
plans and when to bring them forward to accommodate the severe weather conditions.
The national rail companies warned us in the
run-up to Christmas of massive service cancellations. We cannot successfully predict our national
weather 24 hours in advance but the rail companies were looking forward to
their extended holiday break with their excuses aired nationally.
On the 23rd of December, having
already postponed our travel plans on National Rail advice we were uncertain if we would
be able to travel. Almost all trains had already been cancelled. Dire weather
warnings juxtaposed almost clear blue skies.
We caught our usual train. It
became overcast, it was a bit chilly, and it even rained, lightly at one point
in our journey.
The reality is that a conspiracy seems to exist
between the government, private train operators and the RMT. They fleece the traveling public and they
display open contempt for the people they are meant to serve. With tourism bringing
around 30 million overseas visitors to Britain
each year and London
recognized as a global financial center nothing must be done to damage our
reputation. In fact it was
recently announced that Britain
would spend 47 billion pounds on a fast rail system connecting the English
North to London
i.e. 78 Billion US dollars or 56 Billion Euros.
How will ‘the workers’ benefit from this
limited service? No one will ask the obvious questions of who will and how will
peace be guaranteed. But it is the
people into whose pocket the government will reach in order to pay for this
massively expensive project.
When I first arrived in London all weekend travel by public transport
was cheaper because all regular maintenance work took place on weekends (and as
a consequence the service was inferior). This arrangement worked. The public received a tangible benefit for
being inconvenienced. Today’s British travel is very expensive, inefficient, unreliable
and untrustworthy. It benefits
shareholders and rail company employees but it benefits the traveling public
only tangentially.
If we the public, are powerless
to enforce good governance and fair pricing in the operation of the rail
companies and the management of their employees, and if the state refuses to
intervene on our behalf then we must consider that they do not serve the public
as is their mandate. The definition of a criminal conspiracy is: “An agreement between
two or more persons (or entities) to commit a crime”. The rail companies, the RMT and the
government fit that description.
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